LEGAL

Terms & Conditions

Effective Date: September 29, 2026

These Terms & Conditions (“Terms”) govern your use of the Longstory website and pilot application flow. By accessing our website or submitting information to us, you agree to these Terms. If you do not agree, please do not use our website or submit information through our forms, surveys, or booking tools.

Acceptance of Terms

By using this website, applying for the 30-day pilot, or scheduling a call with Longstory, you confirm that you have read, understood, and accepted these Terms on behalf of yourself and, where applicable, your business.

Website Use

You agree to use our website lawfully and not to misuse, disrupt, or attempt to gain unauthorized access to any part of the site, its systems, or embedded tools. We may modify, suspend, or discontinue any part of the website at any time without notice.

Eligibility

Our website and services are intended for business owners and operators, including kitchen and bathroom remodeling companies. By submitting information, you represent that you are at least 18 years of age and authorized to act on behalf of any business you represent.

Longstory Services and Pilot Information

Longstory provides marketing-related services and is developing a 30-day ChatGPT Ads pilot for kitchen and bathroom remodeling businesses. The pilot is a short, managed test designed to gather real market data and determine whether ChatGPT Ads can become a viable source of qualified opportunities for your business.

Any paid-client pricing, deliverables, ad spend, service scope, guarantees, or commercial obligations will be governed by a separate client agreement where applicable. Nothing on this website constitutes a binding offer or commitment to deliver services outside of a signed agreement.

No Guarantee of Results

Longstory does not guarantee any specific outcome from the pilot or any services we provide. In particular, we do not guarantee:

  • Leads
  • Consultation requests
  • Booked projects
  • Sales or revenue
  • Advertising performance
  • Return on ad spend

Campaign performance depends on many factors outside our control, including market conditions, ad spend, offer, demand, and your team’s ability to follow up. The pilot is designed to produce data so you can make an informed decision.

User-Submitted Information

You are responsible for the accuracy of the information you submit through our website, surveys, and booking tools. You agree not to submit false, misleading, or unlawful information. Information you provide is handled in accordance with our Privacy Policy.

Appointment Scheduling and Cancellations

If you schedule a Pilot Fit Call or other appointment, you are responsible for attending or rescheduling it through the booking tools provided. Appointment availability is not guaranteed and may change. We are not liable for missed or cancelled appointments.

SMS and Email Communications

Longstory may send booking confirmations, appointment reminders, rescheduling information, and related appointment updates to users who opt in. These communications are sent by Longstory.

  • Message frequency may vary.
  • Message and data rates may apply.
  • Reply STOP to opt out of SMS messages.
  • Reply HELP for assistance.
  • Consent to receive SMS is not a condition of purchasing services.

For details on how we handle your information, please review our Privacy Policy.

Intellectual Property

All content on this website, including text, design, logos, and branding, is owned by or licensed to Longstory and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute our content without permission.

Third-Party Services and Links

Our website may include or link to third-party tools and services, such as embedded surveys and calendar booking widgets. We are not responsible for the content, functionality, or practices of those third parties. Your use of third-party services is subject to their own terms.

Disclaimer of Warranties

Our website and services are provided “as is” and “as available” without warranties of any kind, whether express or implied. We do not warrant that the website will be uninterrupted, error-free, or that any pilot or campaign will achieve a particular result.

Limitation of Liability

To the fullest extent permitted by law, Longstory shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or business opportunity, arising out of or related to your use of our website or services.

Indemnification

You agree to indemnify and hold Longstory harmless from any claims, damages, or expenses arising from your misuse of the website, your violation of these Terms, or your submission of inaccurate or unlawful information.

Termination

We may restrict or terminate access to our website or pilot application flow at any time, without notice, if we believe you have violated these Terms or for any other reason at our discretion.

Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by applicable law without regard to conflict-of-law principles. Any disputes arising from these Terms will be resolved in the appropriate jurisdiction as determined by applicable law.

Contact Information

If you have questions about these Terms, you can contact us at:

hello@longstory.ca